Your business

An experienced HR partner, without hiring an HR department.

Strategic HR advice for small and mid-sized businesses in Quebec, across Canada, the United States and internationally. Practical answers on pay, performance and tough people decisions, from someone who has led HR at the vice president level.

Book a free clarity call See plans and prices

20 minutes, online, free. You’ll leave knowing your next step.

When a people issue lands on your desk, you won’t face it alone.

Essential clients hear back within one business day, and Partner clients the same day when something is urgent.

Sound familiar?

The questions owners bring to me most.

  • “How should I set pay and raises when I can’t match big companies?”
  • “How do I keep my best people?”
  • “Someone is underperforming. Do I coach, document or part ways, and what do I say?”
  • “My star performer is ready to manage. How do I set them up to succeed?”
  • “How do I give feedback that lands, and build a culture people want to be part of?”
  • “I need to handle a termination, a complaint about a manager, or a leave request that doesn’t fit my policy.”

What changes

The people side, finally under control.

Make people decisions with confidence

You know what to do, what to say and what the risks are, before the conversation, not after.

Keep your best people

Fair pay, clear expectations and managers who lead well, so good people stay and grow with you.

Get your time back

Your managers handle more on their own, and you spend your time growing the business.

Client story

Business owner, about 100 employees · Ongoing advisory

One difficult employee was driving good people away.

The owner called me when one employee’s behaviour started pushing the rest of the team out the door. Within a few days, we had a plan, and the employee’s manager had the steps and the words to act on it. The manager turned the situation around.

We didn’t stop there. Together, we built a simple way to address harmful behaviour quickly, before it spreads. The owner learned to empower his managers instead of stepping in himself, and his managers now feel confident handling difficult situations on their own.

Today, the owner spends his time growing the business, not managing conflict.

A real client, shared with details changed to protect their privacy.

Ways to work together

HR advisory

Like working with your accountant or lawyer: a trusted HR advisor and consultant who knows your business. Choose the level of help that fits.

As needed

$250 an hour

For one question or one tough situation.

  • Calls or email, whenever you need them
  • Urgent? A call within one business day, plus a follow-up: $400

Recommended

Ongoing advisory

A trusted HR advisor who knows your business, on a simple monthly retainer. 3-month minimum, then month to month.

Essential

$500 a month

  • Up to 2 hours of advice
  • Reply within one business day

Partner

$950 a month

  • Up to 4 hours of advice
  • Same-day replies for urgent matters
  • A quarterly check-in

When you need more than advice

Part-time HR leader

Hands-on HR leadership for a set number of days each month, without a full-time hire. Sometimes called fractional HR. Priced to your needs, after a free call to understand them.

Talk about your needs

Building your HR foundations

Policies, pay structure and processes.

Leading growth or change

A steady HR leader through a period of growth or change.

Interim coverage

During a leave or between hires.

Plus applicable taxes. Advice happens online, in English or French, for clients in Canada, the United States and internationally. Part-time HR leader work can also be on site.

My promise to you

If your first month isn’t worth it, you don’t pay. Period.

Try an advisory plan for a month. If it doesn’t make the people side of your business easier, tell me before your second month starts. I’ll refund your first month in full and we part as friends, with no 3-month minimum. The same goes for your first hour as needed.

Coaching for your managers

One-on-one leadership coaching for a new or growing manager. In Quebec, it counts toward your 1% training investment if your payroll is more than $2 million, and I provide the invoice and record of hours for your files.

See coaching packages →

Not sure which fits? We’ll decide together on a free clarity call.

Book a free clarity call

Why work with me

Portrait of Heidi Klotz, smiling, in a bright office

Big-company experience, sized for your business.

Practical, not corporate

I have spent over 20 years in HR at companies of every size, from family-run businesses to multinationals. I bring the practices that work, without the paperwork and jargon a small business doesn’t need.

Quebec rules, in French or English

I know how things work here, and I can speak with you and your team in either language.

One advisor who knows your business

No re-explaining your company every time something comes up. I know your people, your history and your goals, so advice comes faster and fits better.

Common questions

Is there a long-term commitment?
Advisory plans start with a 3-month minimum, so we have time to get to know your business. After that, they continue month to month, with 30 days’ notice to cancel. And if your first month isn’t worth it, you don’t pay for it, and the minimum doesn’t apply.
What if something urgent comes up?
Tell me it’s urgent. Partner clients get a same-day reply, and Essential clients hear back within one business day.
What happens to unused hours?
They carry over to the following month.
Does coaching count toward the 1% training law?
Yes. Since 2026, Quebec has recognized coaching, including leadership coaching for managers, as eligible training under the law, which applies to employers with a payroll of more than $2 million. I provide an invoice and a record of coaching hours for your files, so you can include it in your annual training report.
How do I pay?
I send an invoice each month, payable within 30 days by credit card or Interac e-Transfer.
Do you give legal advice?
No. For a dismissal, a dispute or anything with legal risk, I’ll tell you when you need a lawyer and refer you to a trusted employment lawyer.

Let’s make the people side the easy part.

Tell me about your business and what’s on your plate. In 20 minutes, you’ll leave knowing your next step, whether or not we work together. And if your first month isn’t worth it, you don’t pay.

Book a free clarity call

Prefer to write? info@heidiklotz.com

Book a free clarity call